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Sales Associate Internship - Boutique Napoli

Azienda: Hermès Italie
Località: napoli
Descrizione offerta di lavoro

General Role

Hermès is looking for a candidate for an internship in the Naples Boutique. He/she will be in charge of providing a warm welcome to the clients and assisting the Store Team to ensure the best customer experience in line with Hermès standards of excellence. The Intern will rapidly gain an understanding of retail fashion luxury industry and how an important Boutique is daily organized.

Main responsibilities

The Intern will work collaboratively with all the Store Departments and Teams:

  • Welcoming clients with a warm and hospitable greeting;
  • Building strong relationships with customers, listening and identifying their needs, ensuring that each one receives an excellent and professional service throughout;
  • Managing customer queues;
  • Introduction of sales techniques whilst delivering quality and consistency of service including identifying customers’ needs, and developing client relationships;
  • Supporting the Store Team in product research;
  • Effecting replenishment of products in every area, maintaining an organized environment;
  • Packaging and preparing product deliveries for all Métiers.


  • Bachelor’s degree preferably with a linguistic or fashion/luxury focus;
  • Excellent knowledge of Italian and English, a third language will be considered a plus;
  • Genuine interest and passion for the retail and fashion world;
  • Strong interpersonal and communications skills;
  • Natural customer service orientation;
  • Enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Additional Information:

Fitting CVs will be invited to a pre-recorded video interview to show us their personality and motivation for the position. This is a first step of the recruitment process and suitable video interviews will be contacted for a face to face interview. The recording can be submitted anytime of the day and we strongly suggest candidates to choose a quiet and natural light room. We are looking forward to seeing your video interview!

About the Hermès Group

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.
Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.
The company brings together more than 17.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 11 Stores present in the country.
Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 11 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

    Contract type:
    0-3 years
    Hermès Italie

Data pubblicazione - 13-03-2023

Fonte: Indeed